Privacy Policy

1. Who We Are

VS Horizon LLC (Trade Licence No. 25-041558-001) is a commodity trading company registered in the Ras Al Khaimah Economic Zone (RAKEZ), United Arab Emirates. This Privacy Policy explains how we handle personal data collected through www.vshorizon.com.

2. Data We Collect

We collect only the personal data you voluntarily provide when submitting a trade enquiry through our contact form:

• Full name
• Company name
• Email address
• Phone number
• Country / destination market
• Commodity of interest
• Estimated order quantity
• Message / enquiry details

We do not use cookies for tracking, analytics or advertising. We do not collect data passively through browser fingerprinting or third-party scripts.

3. How We Use Your Data

Personal data submitted via our enquiry form is used solely to:

• Respond to your trade enquiry
• Prepare and send commercial quotations
• Conduct legitimate pre-shipment or compliance checks

We will not use your data for unsolicited marketing. We will not add you to any mailing list without your explicit consent.

4. Legal Basis for Processing

Our legal basis for processing your personal data is legitimate interest — specifically, responding to a business enquiry you have initiated. By submitting the contact form, you consent to VS Horizon using your data for this purpose.

5. Data Sharing

We do not sell, rent or trade your personal data to any third party.

Your enquiry data is transmitted securely via Resend (resend.com), our email delivery provider. Resend processes this data solely to deliver the email and does not retain or use it for any other purpose. Resend's privacy policy is available at resend.com/legal/privacy-policy.

6. Data Retention

Enquiry data is retained in our business email system for up to two (2) years for commercial correspondence purposes. If you request deletion, we will remove your personal data from our records within thirty (30) days unless we are required to retain it for legal or compliance reasons.

7. Data Security

Our website is served exclusively over HTTPS with HSTS enforced. Form submissions are transmitted via TLS-encrypted API calls. We apply industry-standard access controls to our business email and communication systems.

8. Your Rights

You have the right to:

• Request a copy of the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (“right to be forgotten”)
• Withdraw consent at any time (without affecting processing already carried out)

To exercise any of these rights, contact us at info@vshorizon.com.

9. Children's Privacy

This website is a B2B trade platform not directed at children. We do not knowingly collect personal data from anyone under the age of 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected in a revised effective date at the top of this page. We encourage you to review this policy periodically.

11. Contact

For privacy-related enquiries, please contact:

VS Horizon LLC
Ras Al Khaimah Economic Zone (RAKEZ), UAE
Email: info@vshorizon.com